Website Disclaimer & Privacy Statement

Welcome to Matthew Farag Urology. Please read the following important information carefully.

The information on this website is for general educational purposes only and is not a substitute for professional medical advice.

Accessing this site or contacting Dr. Farag’s practice does not create a doctor–patient relationship.

For personalised care, please book a consultation.

In case of a medical emergency, call 000 or attend your nearest emergency department.

Out-of-pocket costs and insurance coverage may vary; patients should confirm with their provider.

For more information, please see our full Website Disclaimer & Privacy Policy.

1. General Medical Information

The content on this website is intended for general educational purposes only. It is not personalised medical advice and should not replace consultation with a qualified healthcare professional. Always seek advice from a doctor regarding your specific circumstances.

2. No Doctor–Patient Relationship

Accessing this website, sending an enquiry, or making contact does not establish a doctor–patient relationship. A formal consultation with Dr Farag is required for individual assessment, diagnosis, and treatment planning.

3. Emergency Situations

This website is not suitable for urgent or emergency medical situations. If you are experiencing a medical emergency, please call 000 or attend your nearest emergency department immediately.

4. Accuracy and Currency of Information

While we take reasonable care to ensure that the information on this website is accurate and up-to-date, medical knowledge and recommendations may change over time. Information on this website may not apply to every patient. Dr Farag’s team makes no guarantee of accuracy, completeness, or currency and is not responsible for any reliance on this information.

5. Telehealth Limitations

Telehealth appointments may be available where clinically appropriate. However, some assessments require an in-person consultation. Telehealth may have limitations compared with face-to-face care, and Dr Farag may recommend an in-person review when necessary.

6. Financial & Billing Information

All fees are provided as a guide and may change. Out-of-pocket costs depend on your individual Medicare or private health insurance cover. Patients are encouraged to confirm their level of cover with their insurer. Our team is happy to assist with questions regarding billing or insurance.

7. External Links

This website may contain links to third-party websites for convenience and additional information. Dr Farag’s practice does not endorse, control, or guarantee the content, privacy practices, or accuracy of external websites.

8. Privacy & Confidentiality

Any personal information you provide through the website, including via contact forms or email, will be handled in accordance with the Australian Privacy Principles. While reasonable measures are taken to protect your information, online communication may not be fully secure. Please do not submit sensitive personal information unless necessary. For full details, please refer to our Privacy Policy.

9. Consent to Use Website

By accessing or using this website, you acknowledge that you have read, understood, and accepted this disclaimer.

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions relating to this website and its use. Nothing in this disclaimer will:

  • limit or exclude liability for death or personal injury;

  • limit or exclude liability for fraud or fraudulent misrepresentation;

  • limit any liability in a way that is not permitted under applicable law; or

  • exclude any liability that cannot be excluded under applicable law.

The limitations and exclusions of liability in this section and elsewhere in this disclaimer:
(a) are subject to the above paragraph; and
(b) apply to all liabilities arising under this disclaimer, including those in contract, tort, or for breach of statutory duty.

As long as the website and the information or services provided on it are free of charge, we will not be liable for any loss or damage of any kind.

Dr Farag’s practice is committed to providing high-quality, safe, and patient-centred care. This website is designed to support education, transparency, and communication, not to replace professional medical advice.